AI built for Operations teams.
Zablen connects customer commitments to projects, orders, purchasing, inventory, time, expenses, and finance—so operations can spend less time coordinating systems and more time delivering the work.
Common Challenges
Customer commitments begin in sales, while projects, orders, inventory, purchasing, time, expenses, documents, and accounting may all live somewhere else. Operations becomes responsible for bridging the gaps.
Status checks, approvals, handoffs, data entry, follow-ups, and exception handling consume time that should be spent delivering work.
Scope, quantities, dates, contract terms, customer requirements, and other commitments can be lost or re-entered when work moves from sales into delivery.
Projects, orders, purchasing, inventory, labor, expenses, and customer activity are often spread across separate tools and spreadsheets.
Late purchase orders, missing approvals, inventory shortages, project overruns, and unusual customer requirements often require people to search across systems before they can act.
Generic software rarely matches the exact way a company delivers its work, leading teams to create spreadsheets, side databases, and manual processes.
How Zablen solves these problems
Customer, contract, order, project, product, purchasing, inventory, time, expense, and financial information can remain connected as work moves through the business.
Ask Zablen to find information, create transactions, identify exceptions, summarize status, and perform repeatable operational tasks without navigating across multiple applications.
Because sales and operations share the same business data, teams can work from the customer, contract, order, and project information that originated upstream.
Use connected data and reporting to understand projects, orders, inventory, purchasing, vendors, time, expenses, and other operational activity together.
Use AI, dashboards, reporting, and automations to identify work that needs attention and help the team take the next action.
Create custom fields, data tables, forms, layouts, automations, scripts, triggers, and AI skills for company-specific operational processes.
Example AI
Conversations
Get the operating picture
Reviews relevant operational information and surfaces items such as overdue work, pending approvals, purchasing issues, project exceptions, or other activity requiring attention.
Check project performance
Identifies the relevant projects and summarizes the operational and financial information available for each.
Manage purchasing
Finds open purchase orders requiring attention and provides the relevant vendor and order information.
Understand inventory
Returns current inventory visibility for the item across applicable warehouses and locations.
Create work
Creates the purchase order using the relevant vendor, item, quantity, and terms for review.
Follow the customer commitment
Connects customer, contract, order, project, and other relevant operational information to summarize the current status.
Relevant Zablen Capabilities
Manage projects and connect operational work to time, expenses, purchasing, billing, and financial results.
Carry customer orders into downstream operational processes.
Manage vendors, purchase orders, approvals, vendor bills, credit memos, and payments.
Manage products, kits, inventory movements, warehouses, locations, bins, serialization, lot control, and weighted-average costing.
Support single-level bills of material and manufacturing orders for light and custom manufacturing requirements.
Capture time cards and expense reimbursements with hierarchical approvals.
Generate and manage operational documents including contracts, order acknowledgments, packing slips, invoices, and purchase orders.
Build operational dashboards, KPIs, reports, calculated metrics, historical snapshots, and drill-down analysis.
Create custom fields, data tables, forms, layouts, automations, scripts, triggers, custom AI skills, and role-based experiences around the way your company operates.
One AI Across the Business
Sales establishes the customer relationship and what was sold. Operations turns that commitment into projects, orders, purchasing, inventory movements, manufacturing activity, time, expenses, and delivery. Finance records the economic result.
Operations is where the promise becomes the work.
Sales establishes the customer relationship and what was sold. Operations turns that commitment into projects, orders, purchasing, inventory movements, manufacturing activity, time, expenses, and delivery. Finance records the economic result.
Sales knows what happens after the close.
Because the customer and commercial records remain connected to downstream activity, sales can understand what is being delivered without chasing operations for updates.
Finance sees the activity behind the numbers.
Purchasing, inventory, projects, time, expenses, orders, and other operational transactions provide the context behind invoices, costs, cash, and accounting.
One business. One AI.
Instead of passing information between departmental systems, sales, operations, and finance work from connected business data with the same AI across the lifecycle.
Give operations one AI that understands the customer commitment, the work required to fulfill it, and the business activity happening around it.